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FOH Operations
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Knowledgebase FOH Operations

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How to add a phone-in reservation into ResEasy?

Step 1. Tap on the "New Reservation" button on the lower right side of the screen.

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How to seat a new walk-in party

How To Seat A Walk-in Party Where: (1) there are multiple areas, (2) there are events that day, (3) you want to collect guest info and (4) there may be a pending wait-list. 1. Go to table view and cli...

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How to respond to a text message from a guest.

1. Find a reservation you want to send a message to. Pro Tip: Text messaging will only work if the guest has a mobile number in their profile. Go to the reservations tab and look for message notice in...

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Send and receive SMS from your restaurant - Android phone app

1. In order to activate this feature, go to: Android communications sms-app   

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How to add severs.

Go to your Main Screen and click on the Server management icon, then click on the Bow tie icon in the upper right corner to add a server.​

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